This program is offered to workers in Windosr-Essex County. Participants will review the many causes of critical incident stress (CIS) and post-traumatic stress disorder (PTSD) including major catastrophes, violent situations, and hazardous exposures. How the body responds to stressful situations or events is explored along with methods for coping with CIS and PTSD such as counselling provided through Employee Assistance Programs. Equally important is a focus on primary prevention in order to eliminate stressors in the first place. Participants also learn how to develop policies and programs dealing with CIS and PTSD.